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| Top Questions |
| Will my website really be free forever? |
| How do I see the different website packages available? |
| I do not have Adobe Flash installed on my computer. How do I install it? |
| General Questions |
| Why do I need a CastNet website? |
| May I try the service free of charge? |
| How much does it cost to have a CastNet Website? |
| Will my site be available at all times? |
| How long does it take to setup a CastNet website? |
| How do I update my CastNet Website? |
| Do I need any special skills or technical knowledge to create my CastNet website? |
| Will my CastNet website appear in Google and other search engines? |
| How do I contact CastNet Websites? |
| Do you provide free technical support? |
| Who are CastNet? |
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| Benefits of a CastNet Website |
| What are the benefits of a CastNet website over hiring a professional web designer? |
| What are the benefits of a CastNet website over using a website template service? |
| What are the benefits of having a CastNet website over an online CV page on a casting website? |
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| Creating Your CastNet Website |
| May I import my CV details from another casting website? |
| May I have my Showreels and voice demos available on my website? |
| May I import my media files from another casting website? |
| How many photographs may I have on my CastNet website? |
| How many pages may I have on my CastNet Website? |
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| Account administration |
| Why do I need to register before I can use my CastNet Website? |
| Do I need to give my credit card details to take up the 30 day free trial? |
| May I offset the cost of my CastNet website as a tax-deductable expense? |
| Are my payment details secure? |
| Will my personal details be kept private? |
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| Domain name and Website Transfers |
| I recently registered/transferred a domain name. Why is it not working? |
| Can my website have any domain name of my choice? |
| I already have my own website. May I transfer it to CastNet Websites? |
| I already have my own domain name. May I transfer it to my CastNet Website? |
| Can I transfer my CastNet website to another hosting company? |
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| Website designs and features |
| What designs are available for my CastNet website? |
| How many different designs are available for my CastNet Website? |
| May I create my own design for my CastNet Website? |
| Will I get an email facility with my chosen domain name? |
| How may employers contact me via my website? |
| Existing CastNet Subscribers |
| I am an existing CastNet subscriber, but my email address is not being recognised? |
| I am an existing CastNet subscriber, can I use my existing CastNet domain name on my new website? |
| I am an existing CastNet subscriber, are there any hidden costs to using this service? |
| I am an existing CastNet subscriber, will I lose my website of I cancel/suspend my subscription to CastNet? |
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| Top Questions |
Will my website really be free forever?
The Limited package is 100% free forever. For details of all website packages - click here |
How do I see the different website packages available?
Click here to see the website packages |
| I do not have Adobe Flash installed on my computer. How do I install it? |
| You must have Adobe Flash installed on your computer in order to use this website. You may download it free from here. If you are having trouble installing Flash due to the security settings of your computer, please read this. |
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| General Questions |
| Why do I need a CastNet website? |
| Employers expect performers to have their CV, Showreels and voice demos permanently accessible online 24 hours a day. Many performers are now realising the benefits of having their own personal website that they control and will not lead employers, agents and casting directors to a large database of other performers. |
| CastNet provide you with your own unique, affordable and professionally designed website, that you control and can update as often as you like at no extra charge. |
| A CastNet website costs from just £5.99 per month and includes many unique features that are not available from any other service, including: |
| Your site may be registered at any domain name of your choice e.g. www.YourName.com. |
| You may choose from one of over 65 design/colour combinations to suit your own personal style. Every design has been carefully prepared by a leading web designer specifically to meet the needs of professional performers. |
| You will have complete control over the colours, fonts and format of your pages and you may update the content any time you like as often as you wish. |
| Your site may have up to 25 pages including your CV, photo-gallery, biography, vital statistics, press reviews and availability. You may also create additional pages to display any content that you want to appear. |
| If you are a member of an online casting service, you may import your CV details and media files automatically. |
| You may upload up to 21 images that you want to display on your site plus any video clips or media files that you would like your visitors to see and hear. |
| Your site will include a page for employers to contact you via your website. Whenever an employer sends you a message, you will receive a free text message on your mobile phone asking you to check your email. You need never miss out on any opportunity. |
| Your site may also include a page listing your performance notices to let employers and agents know when you can be seen on stage or screen. When you update the page all registered employers, agents and casting directors may be automatically notified by email. |
| An animated photo gallery allows visitors to watch a slideshow of your publicity photographs and to zoom in for a closer look on any image. |
| Your site may also include a guest book allowing visitors to post a message on your site. You may reply to messages, delete them or update them any time you like. |
| You will be able to update the content of your site, change the design or layout, as often as you like at no cost. |
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| May I try the service free of charge? |
| Yes. You may create your CastNet Website and preview it at no cost. You will also receive 30 days of free hosting once your site is made available on the internet. |
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| How much does it cost to have a CastNet Website? |
| After your initial free 30 days, the cost of a CastNet website is from just £5.99 per month. For full details and package pricing |
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| Will my site be available at all times? |
| With the exception of planned server maintenance, your CastNet Website site will be available online 24 hours a day, 7 days a week. For Premium subscribers we offer a Service Level Agreement guaranteeing a minimum uptime of 99.9% |
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| How long does it take to setup a CastNet website? |
| If your CV details are available on another casting website such as CastNet or Spotlight*, you may import the information directly to your CastNet Website. Your site could be up and running in as little as 15 minutes. |
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| How do I update my CastNet Website? |
| You may update your CastNet Website at any time, as often as you like and at no extra cost. Your website may be updated from anywhere with internet access and a web browser e.g. Internet Explorer, Firefox or Safari etc. and requires no specialist technical knowledge. |
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| Do I need any special skills or technical knowledge to create my CastNet website? |
| No technical skills are required to setup and maintain your CastNet Website. If you know how to browse a website and fill in an online form, you already have all the technical skills required to create your own CastNet Website. |
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| Will my CastNet website appear in Google and other search engines? |
| We provide you with full details on how to get your CastNet Website listed free on Google, Yahoo and other major search engines. |
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| How do I contact CastNet Websites? |
| for our full contact details or email |
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| Do you provide free technical support? |
| We provide free 24/7 technical support by email to all members. We typically respond within 1 hour of your enquiry during office hours. |
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| Who are CastNet? |
| CastNet has been established for 10 years as one of the leading casting services for professional actors. to visit the CastNet casting website. |
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| Benefits of a CastNet Website |
| What are the benefits of a CastNet website over hiring a professional web designer? |
| A professional web designer will typically charge from £500 for a bespoke website. There would also be additional costs for hosting, contact management, domain registration and email facilities. Plus you would have to pay the designer every time you needed to update the website at a rate of £25-£50 per hour. |
| A CastNet Website costs from only £5.99 per month including all design, hosting charges and unlimited free updates. |
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| What are the benefits of a CastNet website over using a website template service? |
| Generic website templates are not designed to meet the specific needs of professional performers. You will have a website that is identical to thousands of others using the same generic template. You may also require specialist technical knowledge to use a generic template. |
| A CastNet Website offers over 65 design combinations. You may also customise the design to make it entirely unique. Plus, no specialist technical knowledge is required to setup or maintain a CastNet Website. |
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| What are the benefits of having a CastNet website over an online CV page on a casting website? |
| Several casting websites offer a free web page to display your CV, photos and media files. Every CV page on the site will be identical to every other performer and you will have very limited control over the appearance, format and content of the page. |
| By giving employers your address on a casting website you are also giving them instant access to thousands of other performers who may attract their interest. Having your own CastNet Website ensures that you do not lead employers to other performers who may be more experienced or equally suitable for their project. |
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| Creating Your CastNet Website |
| May I import my CV details from another casting website? |
| Yes. If you already have a CV page on the CastNet casting website or Spotlight Online*, you may import your credits, photographs, Showreels and voice demos directly into your own CastNet Website. |
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| May I have my Showreels and voice demos available on my website? |
| The Standard package allows you to upload up to 20 Mb of audio clips and 20 MB of video clips to your CastNet Website free of charge. |
| The Premium package allows you to upload up to 50 Mb of audio clips and 50 MB of video clips to your CastNet Website free of charge. |
| Your media files may be uploaded in any Windows or Mac compatible format. |
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| May I import my media files from another casting website? |
| Yes. If you already have the files on the CastNet casting website or Spotlight Online*, you may import your media files directly into your own CastNet Website. |
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| How many photographs may I have on my CastNet website? |
| The Standard package allows you to upload a maximum of 11 photographs. The Premium package allows you to upload a maximum of 21 photographs. |
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| How many pages may I have on my CastNet Website? |
| You CastNet Website may contain a maximum of 14 pre-formatted pages plus 3 additional pages with any content of your choice. |
| Standard pages include: |
| Home page |
| CV |
| Vital Stats |
| Biography |
| Press Reviews |
| Performance Notices |
| Availability Details |
| Guest Book |
| Contact Page |
| Agents Details |
| Animated Photo Gallery |
| Showreels |
| Voice Clips |
| Links |
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| Account administration |
| Why do I need to register before I can use my CastNet Website? |
| To prevent spam and ensure website security we ask that you register with a valid email address before you create your CastNet Website. |
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| Do I need to give my credit card details to take up the 30 day free trial? |
| You may create your CastNet Website entirely free of charge without providing any payment details. To make your website available on the internet you will need to provide payment using a major debit or credit card. Your first 30 days hosting will be entirely free of charge. |
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| May I offset the cost of my CastNet website as a tax-deductable expense? |
| Yes. The cost of a CastNet Website is fully tax deductible against professional earnings. A valid receipt will be automatically sent to you by email immediately after payment has been made. |
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| Are my payment details secure? |
| All payment processing is handled securely by PayPal. CastNet Websites do not keep any record, or have access to, your payment details. |
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| Will my personal details be kept private? |
| We will never sell or disclose your contact details to any third party. |
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| Domain name and Website Transfers |
| I recently registered/transferred a domain name. Why is it not working? |
When a domain is newly registered or transferred it can take several more days to become active with every ISP in the world.
Most ISPs will update their records immediately, while others (such as AOL) may take as long as 7 days to update their domain records.
You can test this yourself by using the domain from another computer or wait a few days until your own ISP has updated their domain records.
The time it takes for your ISP to update their domain records is entirely beyond our control. |
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| Can my website have any domain name of my choice? |
| Yes. As long as nobody else has already registered the same domain name, you may choose any name you wish. If you have already registered your domain name, you may transfer it for use on your CastNet Website. |
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| I already have my own website. May I transfer it to CastNet Websites? |
| CastNet Websites may only utilise our own design packages. You may however copy the content of your existing website and your existing domain name to your CastNet Website. |
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| I already have my own domain name. May I transfer it to my CastNet Website? |
| Yes. Simply select the "Transfer Domain" option from the My Account section after registering. |
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| Can I transfer my CastNet website to another hosting company? |
| As every CastNet Website utilises our own copyright designs, you may not transfer the entire site design to another hosting company. You may however copy the content, media files and domain name to any other service. |
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| Website designs and features |
| What designs are available for my CastNet website? |
| You can see a full list of all available designs and colour themes |
| You can view a list of all features and hosting packages |
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| How many different designs are available for my CastNet Website? |
| You may select from 13 professional designs exclusively created for professional performers. Each design is available in 5 colour themes providing a total of 65 design combinations. Additional customisation of fonts and pages is also available. |
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| May I create my own design for my CastNet Website? |
| No. Every CastNet Website must use one of our 65 exclusive design/colour combinations. |
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| Will I get an email facility with my chosen domain name? |
| Full POP3 email packages are available at additional cost. Free email forwarding is provided with every domain. |
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| How may employers contact me via my website? |
| Employers may contact you directly by email or telephone if you provide this information on your CastNet Website. They may also use the Contact form provided. You will receive an email and free text message for every messages sent to you from an employer via your CastNet Website. |
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| Existing CastNet Subscribers |
| I am an existing CastNet subscriber, but my email address is not being recognised? |
| Your login details for the main CastNet website will not work on this website. To use this service, you must first register on this site as a new user. |
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| I am an existing CastNet subscriber, can I use my existing CastNet domain name on my new website? |
| Yes. You may transfer your existing domain name to your new CastNet Website. Full details are provided in the section MyAccounts>Transfer Domain once you have registred and logged in. |
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| I am an existing CastNet subscriber, are there any hidden costs to using this service? |
| There is no charge of any kind for active CastNet subscribers to use this service. Additional charges are applicable if you wish to register a domain name (optional) or upgrade to the Premium hosting package. |
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| I am an existing CastNet subscriber, will I lose my website of I cancel/suspend my subscription to CastNet? |
| No. Even if you cancel or suspend your CastNet subscription you will still be able to keep your website. You will however be asked to pay for your website at the same rate charged to non-CastNet subscribers |
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* Please note that the terms Spotlight and Spotlight Online are the trademarks of Spotlight/Mr. Ben Seale and are not in any way connected to or affiliated to CastNet or our partner companies. |
